PM Pediatrics, the nation’s largest provider of pediatric urgent care, has expanded its telemedicine program to all 13 states in which one of its more than 55 offices is located, including New York, New Jersey, Connecticut, Massachusetts, Washington DC, Texas and California. A full list is here. PM Pediatrics is headquartered in New Hyde Park, NY.
PM Pediatrics accelerated the rollout of the telemedicine program in response to the Coronavirus Pandemic. Since March 1, more than 10,000 parents have signed up to use the telemedicine program PM Pediatrics doctors, nurse practitioners, and physician assistants are treating about 175 telemedicine patients daily, with volume spiking the weekend of March 21 and 22 to an average of 280 per day. Average wait time for an appointment is under four minutes.
“Many patients don’t need to come in but do need to be evaluated,” said Dr. Jeffrey Schor, co-CEO of PM Pediatrics. “So for people who can or want to avoid coming in to an office, it’s an effective option, especially when people are practicing social distancing.”
In addition to screening for symptoms of COVID-19, PM Pediatrics’ experts can answer a variety of questions about any pediatric emergency, from rashes to sprained ankles.
“Some injuries still need to be seen in person in a timely fashion, such as large lacerations, burns, broken bones and other non-coronavirus-related conditions,” said Dr. Christina Johns, senior medical advisor for PM Pediatrics. “Everyone is staying home, which is absolutely appropriate, but sometimes more free time at home can mean more injuries, and some of them should not have a delayed evaluation. Telemedicine can also provide an excellent gateway to help families determine what level of in-person care they may need, if any.”