Planned Parenthood Launches Telehealth Services Amid COVID-19 Pandemic

Planned Parenthood of Greater New York (PPGNY) has launched virtual healthcare services to connect patients to providers without having to visit a health center.  

Patients can now access a range of sexual and reproductive health services—including birth control, emergency contraception, trans/nonbinary hormone therapy, STI treatment and more—by secure video conferencing and telephone. New Yorkers can book a virtual appointment at or calling 1-800-230-PLAN. 

As New York hospitals work tirelessly to save the growing number of COVID-19 patients, Planned Parenthood of Greater New York is in partnership with state and local providers to treat patients who need vital sexual and reproductive health care. Now more than ever, New Yorkers must prioritize their health and proactively seek care so fewer people end up in emergency rooms overburdened with coronavirus patients. 

“We’re doing everything we can to ensure our patients get the timely health care and information they need, with respect and compassion, said Laura McQuade, President & CEO, Planned Parenthood of Greater New York. “Planned Parenthood of Greater New York is continuing to show up for our communities by launching tele-health services and providing essential abortion care. Whether we deliver care in person, online or by phone, Planned Parenthood of Greater New York is here with you—wherever you are.”     

PPGNY has experienced a 60 percent increase in patient visits to PP Direct, Planned Parenthood’s health care app, in March. 

Planned Parenthood of Greater New York encourages everyone to follow the latest guidance from the Centers for Disease Control and Prevention (CDC) and local public health officials to reduce their risk of getting any respiratory virus or spreading one to others. This includes washing your hands often with soap and water, avoiding close contact with people who are sick and practicing social distancing if COVID-19 is spreading in the community. 


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