Not So NICE For Thousands Of Riders

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NICE bus routes eliminated
The N73 bus, pictured with the N22 at the Hicksville Rail Road station, was among the 11 bus routes elinminated by the county bus system starting on Jan. 17. (Photo © Arnold Clauzel)

Starting on Jan. 17, riders on 11 bus routes in the county-owned, privately-operated Nassau Inter-County Express (NICE) system had to make alternate plans to go shopping and get to work or medical appointments; operating budget deficits and low ridership led to the elimination of the routes.

After two public hearings, the Nassau County Bus Transit Committee approved the changes in November, as well as 25-cent fare hikes for cash and GoMobile app-paying riders. NICE argued that the measures were necessary to close a projected $7.5 million funding shortfall in the 2016 operating budget. The costs were driven in part by a 4 percent wage increase under the current union contract and a 6 percent increase in healthcare expenses. As it stands, the actions will result in an estimated $4.3 million in savings—leaving a further $3.2 million in either cuts or new revenues to make up the difference.

Responding to critics, NICE officials pointed out that the routes in question had been slated for elimination in 2011 by the Metropolitan Transportation Authority Bus Authority, which had operated the bus system since it took over and consolidated 11 private operators in 1973.

For the 2011 fiscal year, the MTA asked the county to increase its contribution from $9.1 to $26 million to cover operating costs. When an agreement could not be reached, the MTA, on April 27, 2011, voted to end bus services at the end of that year. County Executive Ed Mangano consequently put the bus operations to a competitive bid, and Veolia Transportation (now TransDev) took over at the beginning of 2012 in a public/private operating partnership. For both 2015 and 2016, the county has contributed about $6 million to NICE. The New York State budget has yet to be adopted. In 2015, the state contributed $62.8 million toward the $131 million operating budget, with fares adding about $47.2 million in revenues.

NICE_Logo copyNICE is overseen by the county’s Bus Transit Committee, with members appointed by the county executive and county legislature. The committee is authorized to make final decisions on fares and services.

“NICE based its service reduction recommendations on ridership data and the amount of subsidy per ride,” said NICE spokesperson Andy Kraus. “While these routes may be less utilized, NICE recognizes that eliminating them is a hardship for the people who ride them.

To the people who rely on these routes, they are the most important routes in the system.”

Kraus stated that approximately 2 percent of NICE’s daily ridership will be affected. There are no planned changed to NICE’s Able-Ride paratransit service for people with disabilities.
Kraus added, “On eight of the 11 Nassau County routes [that were] eliminated, a portion of each route is covered by another nearby route or several routes requiring transfers. There are no parallel alternative routes that replace the eliminated routes 100 percent. The degree to which an alternative route helps a rider really depends on where a rider’s trip begins and ends. The distance from a rider’s ‘old’ stops to their ‘new’ stops also varies greatly—many riders will not find a convenient alternative.”

Kraus noted that the county requires NICE to operate with a balanced budget.

“NICE’s goal is to provide more service, not less,” Kraus said. “But, its mandate by the county is to provide as much service as financial resources allow.”


Highest Demand

N6 14,801Hempstead-Jamaica
N4 9,986 Freeport-Jamaica
N40/41 7,200 Freeport-Mineola
N22 6,918 Jamaica-Mineola-Roosevelt Field-Hicksville
N20/21 6,616
N20 Hicksville-Roslyn-Flushing
N21 Great Neck-Glen Cove
N31/32 4,942 Far Rockaway-Lynbrook-Hempstead

Lowest Demand

N14 109 Rockville Centre Loop
N17 112 Hempstead-Rockville Centre-Mercy Hospital
N62 154 Freeport South Loop- South Freeport Industrial
N51 184 Merrick-Roosevelt Field
N50 223 Bellmore-Hicksville
N81 279 Hicksville-Sunrise Mall via Boundary
N80 313 Hicksville-Sunrise Mall via Hicksville Road

Eliminated Routes

N2/8 Green Acres Loop; N14 Rockville Centre Loop; N17 Roosevelt Field-RVC; N46 Hempstead-Bellmore; N50 Bellmore-Hicksville; N51 Roosevelt Field-Merrick; N62 South Freeport Loop; N73 and N74 Hicksville-Wantagh; and N80 and N81 Hicksville-Sunrise Mall.

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